Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated under the DELVANE PARIS brand.

Throughout the website, the terms "we", "us" and "our" refer to DELVANE PARIS.

By visiting our website and/or purchasing products from us, you agree to these Terms of Service together with the policies referenced on our website.

PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements and other information displayed on our website are accurate.

However, colours and appearance may vary slightly depending on your device or screen.

Please review product descriptions and available sizing information before placing an order.

PRICES

Product prices are displayed on our website and at checkout.

Any applicable charges will be disclosed during the purchasing process as required by applicable law.

ORDERS

Submitting an order constitutes an offer to purchase the selected products.

Orders may be subject to payment authorisation, product availability and fraud-prevention checks.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, stock unavailability or an obvious pricing or product-information error.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

PAYMENT

Available payment methods are displayed during checkout.

Payments are processed through authorised third-party payment service providers.

SHIPPING AND DELIVERY

Information regarding processing, shipping and estimated delivery times is provided in our Shipping Policy.

RETURNS AND REFUNDS

Our voluntary 30-day return policy is described in our Return & Refund Policy.

Nothing in these Terms restricts mandatory consumer rights available under applicable law.

LEGAL GUARANTEE

Consumers may have statutory rights where products are defective or do not conform to the sales contract.

These rights are separate from any voluntary return policy offered by DELVANE PARIS.

INTELLECTUAL PROPERTY

Content displayed on this website, including DELVANE PARIS branding, text, graphics, photographs and website design, may be protected by applicable intellectual property laws.

Protected content may not be reproduced or commercially exploited without appropriate authorisation.

THIRD-PARTY SERVICES

Our website may use services provided by third parties, including payment, ecommerce, analytics, advertising and delivery providers.

Use of certain third-party services may also be subject to their respective terms and privacy policies.

PROHIBITED USE

You may not use our website for unlawful, fraudulent or abusive purposes or in a manner that interferes with the operation or security of the website.

LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits mandatory consumer protections.

CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be made available on our website.

CONTACT

For questions regarding these Terms:

DELVANE PARIS
info@delvane-paris.com